Mouseflow Email Preferences

Mouseflow sends out a number of emails to various levels of users. Here is a short overview of the emails we send and to whom we send them.

Transactional emails

  • Invoices are sent to the billing e-mail under "Account settings" and if unset the account owner.

  • All other billing emails are sent to the account owner.

Weekly Report Emails

  • Weekly emails are sent to all users that have enabled them under "My settings".

Other Report Emails

  • Filter notifications are sent to all users that have enabled them under the filter settings.

  • Feedback notifications are sent to all users that have enabled them under "Notification" on a feedback campaign.

Security Emails

  • Security emails related to a user (change email, change password, forgot password, two factor authentication, new user created) are sent to the user.

  • Security emails related to the account (account validation) are sent to the account owner.

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